When a Fortune 500 company underwent a complex corporate divestiture involving 30+ simultaneous initiatives, we led the enterprise-wide QA effort. Through strategic coordination, defect triage, and executive-level reporting, we ensured a seamless 12-month transition — with zero major operational disruptions.

For a global tech leader, we redefined documentation strategy by authoring over 200 SOPs and 175 Knowledge Articles. Leveraging AI tools and prompt engineering, we cut content creation time by 60% while delivering audit-ready, user-friendly documentation aligned with enterprise standards.

We built a scalable automated testing framework for a high-traffic mobile app platform using TestIM, BrowserStack, and both real and virtual devices. This solution shortened release cycles, enhanced quality, and enabled repeatable regression testing that scaled with the product.

To enhance user experience and testing efficiency, we created a cloud-hosted chatbot on AWS and paired it with an AI-driven automated regression suite. This dual solution led to a 70% reduction in manual testing effort and enabled faster, more reliable product delivery.

We played a pivotal role in the QA strategy for multi-million-dollar administration and enrollment system builds. By establishing Testing Centers of Excellence (TCoEs) and leading over 50 major projects, we helped clients standardize QA practices and achieve consistent, enterprise-wide success.